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FAQS

My electric bills vary a lot from season to season. How do I even it out?

We’re moving, what do we need to do?

What are my payment options?

When does my meter get read?

Why are my bills sometimes estimated?

Why has the format of my bill changed?

Where can I get a form to make declaration for Multi-Unit Residential Premises?

Can I trust the meter reading?

How do I contact you?

How do I report a power outage?

What are your customer service hours of operation?

What areas do you service?

What's my first step with Barrie Hydro when planning new construction?

Why does Barrie Hydro bill for water and sewer in Barrie and Bradford West Gwillimbury?